1. How is your 8600 "connected"? Network?
2. did you turn on the Embeded Web Service?
The following is copied from the other post:
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You may set Fax to Email feature from the printer EWS (Embeded Web Service) page:
1. On the product control panel(this is the control panel on the 8600), touch the Right Arrow, and then touch Setup . The setup menu displays.
2. Touch the Down Arrow, and then touch Reports .
3. Touch Network Configuration Page . The product prints a network configuration page.
Locate the printer IP Address / URL to access the EWS (if it says off, or 0 0 0 0, you need to turn on Web Services on the 8600).
Now, on your computer:
1. Type the printer IP Address on you browser to access the EWS page
2. Click the Fax tab
3. Click Fax to E-mail / Network Folder under the left column
4. Click Start Wizard and follow the steps to enable the feature.
5. Select Forward the Faxes to an e-mail address and proceed.
6. Follow the steps and provide your email account SMTP settings, similar to those used for Outlook
NOTE: You may contact your ISP to obtain the settings of your email server.
7. Click Save and Test to verify any of the settings is correct.
(now you should see the fax to email option)
2. did you turn on the Embeded Web Service?
The following is copied from the other post:
====================
You may set Fax to Email feature from the printer EWS (Embeded Web Service) page:
1. On the product control panel(this is the control panel on the 8600), touch the Right Arrow, and then touch Setup . The setup menu displays.
2. Touch the Down Arrow, and then touch Reports .
3. Touch Network Configuration Page . The product prints a network configuration page.
Locate the printer IP Address / URL to access the EWS (if it says off, or 0 0 0 0, you need to turn on Web Services on the 8600).
Now, on your computer:
1. Type the printer IP Address on you browser to access the EWS page
2. Click the Fax tab
3. Click Fax to E-mail / Network Folder under the left column
4. Click Start Wizard and follow the steps to enable the feature.
5. Select Forward the Faxes to an e-mail address and proceed.
6. Follow the steps and provide your email account SMTP settings, similar to those used for Outlook
NOTE: You may contact your ISP to obtain the settings of your email server.
7. Click Save and Test to verify any of the settings is correct.
(now you should see the fax to email option)