Try installing the HP PSDR utility from the link below: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&jumpid=reg_r1002_usen_c-001_title_r0001&lc=en&product=5169041
Though I am an HP employee, I am speaking for myself and not for HP.
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