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Re: HP Office Jet Pro 8600 Plus

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Hi Lucy214. You are experiencing 2 completely different issues. They may both be resolved by reestablishing network communication with the network.

The scan button is resolved with this document.
A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02915410&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=4323648

Workaround - Scan from your computer, and manually attach the scanned file to an email.
How to Scan: Windows 7:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03466081&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=4323648#N238


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