Re: RUNTIME ERROR

Hi Nigelhol,

Welcome the HP Support forums.  I understand that you are getting an error during the installation of your Officejet 4500 series printer.

I have included two links with detailed trouble shooting steps to take when you get an installation error. The first one is a trouble shooting document from HP.  The second link is to a post by PCWizard on the forums.

 A ' Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02266980#N102

HP Support Forums - post by PCWizard

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Install-Error-quot-The-system-cannot-find-the-file-specified/m-p/1868475/highlight/true#M71055