I have a HP Officejet6500A PLus. When I try to scan at a high resolution 1200 dpi or 2400 dpi for a full page, I get an error:
The scanned image eill exceed the maximum supported size (approximately 2 gigabytes)
To reduce the size, try one of the following:
- scan with a lower resolutio.
-Select a smaller scan size
-make the selection area smaller.
I have tried both wireless and directly with a cable, using HP software to operate the scanner and using other SW to control printer. The really frustrating part is that my old scanjet 3970 did scan at 2400 dpi. But it will not work with windows 7 because I cannot get a driver.
Many thanks in advance for any help.
Computer: HP Pavillion dv6, Intel core i3, 4 GB Ram (yes, I have been a pretty happy HP user until today)