Hello,
I have an HP envy 5530. I wanted to know if the scanner band should be rolled or curled. The band goes down flat when I use the scanner, but when I turn the printer off it rolls up to the left side touching underneath the glass (similiar to when you touch two ends of a piece of paper and the one end is rolled like a tube). Is that normal or should it be flat.
I took the first one back and got another one, and it is doing the same thing, I figured not because you don't weant any parts, smears, marks of the band to wind up on the bottom of the glass, but maybe i'm wrong. Any help would be appreciated, thanks for your time.
Best regards