HP Officejet Pro 8600 Plus CM750A
Windows XP
No Error Message
No Recent Changes Made to System
When copying an original on the glass, the machine cuts the top off. I can see that the scanner device does not reset to the top of the machine to copy the entire original. I have also tried scanning a document and it also cuts off the top of the page. Is there something I can do to get the scanner to reset to the proper position to copy/scan the entire document?