Hello JACKRISIN,
I understand you are unable to print a document. What type of printer do you have? Click here to find out: Model Number. How is this printer connected? Wireless or USB?
What is your operating system on your computer? Windows or Mac?
In the meantime, please run this utility: The Print And Scan Doctor. Please make sure you click on fix printing.
Looking forward to hearing from you.
Hello aber1911,
I understand your concerns. What type of printer do you have? Click here to find out: Model Number. How is this printer connected? Wireless or USB?
What is your operating system on your computer? Windows or Mac?
Please elaborate further on your issue. Are you unable to scan a document? Are you receiving an error message indicating why you are unable to scan?
I will provide a HP document on 'No Scan Options' or 'Scan settings are not set' Message Displays.
Looking forward to hearing from you.