I am using Windows 7 64-bit. Whenever I try to scan anything with my HP Officejet 5505, I get the error message, "The Action Cannot be completed because the other program is busy." The message box cannot be closed. I have to use task manager to terminate the application. The only way I can scan is by going through the control panel. If I try to set up new profiles, I get the same message. Thus, I can scan one image at a time, always entering the setting manually. Each time, I have restart scanning from the control panel.
I've tried using the Print & Scan Doctor, but it just keeps giving me advice that run around in a loop. It tells me to download the drivers from the HP web page, but the web page tells me there are no downloadable drivers and that I need to install from Windows. But the Windows installation is giving me this problem.
How do I fix this?
Dav Vandenbroucke