I have a new HP Envy 5530 and am running Windows 8.
This isn't my first all in one from HP and I'm happy with it but when I try to scan documents with boxes/tables on them, the scanning chops a single page up into a bunch of garbage I can't use... basically it won't scan the entire page, just random boxes.
I've used the preview scan functionality and when I do the box on the display shows the whole document. But when I go to scan it into my computer, it ends up in multiple random pieces even though it says it's sending 2 pages to my laptop.
My old HP did the same thing... does anyone have any idea how to fix this? I am using the USB connection and all other docuements scan perfectly but the two I really NEED to scan end up in bits and pieces.
HELP? Thanks!