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HP Photosmart Premium (Print, Fax, Scan, Copy) C309a Error Message (re nonexistent paper jam)

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Hello--

 

Is there a fix for a problem causing an error message re nonexistent paper jam: "Clear paper jam then press OK."

 

Something (not too heavy) fell on the top paper tray not long ago. Nothing seemed broken, but now the control panel continues to display the above error message (and the exclamation point [!] and ON button lights continue to flash). Someone I asked about it said there's a damaged sensor and that, given how rapidly all this technology changes, I might as well just recycle the printer.

 

Can the problem be fixed? Would it be worthwhile or cost-prohibitive to do so?

 

Thanks for your feedback.

 

Much appreciated--Dana

 


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