Hi ardubb,
You would not be able to scan or copy 8.5 x 13 as the flat bed supports letter size.
Printing 8.5 x 13 should certainly work,
Both clips were found on the Product Specifications page
So that I can help you print 8.5 x 13, please post back with the answers to the following questions.
- What program are you printing from, and have you tried an alternate program?
- What operating system and version do you have on the computer? Is it a Mac or Windows?
- What happens when you try to print 8.5x13? Do you get an error message, if so what does it say?
I look forward to hearing back from you and bringing a resolution to this issue.