Hi again Cheetah,
I have tried Scanner and Printer Doctor a few more times with the same result. Also, what happens is that the red box with the X in it on the top right corner gets muted or greyed and nothing happens when I click on it. This is when it is stuck on Twain Scan. The only way I can get rid of that window is to shut down the computer and reboot. Can't wait to hear from you with some good ideas. Thanks again.