Hello,
I cannot scan anything directly to my laptop. All the other features for this printer work great except this one. My WebScan works fine! When I try to scna directly to my laptop it tells me that the scanner communication cannot be established. I am on a PC. The control pannel on the printer tells me to make sure the scanning has been enabled. When I try to go to my software to "manage" my printer I can't even access the "print" tab to manage the fax, print and scan features..... Not sure what to do!
Thanks in advance to anyone who can try to help.