Quantcast
Channel: All Scanning, Faxing & Copying posts
Viewing all articles
Browse latest Browse all 133818

Re: C4680 wont scan

$
0
0

Hello GunnerM :smileyhappy:

 

Welcome to the HP Forums!

 

I understand you experience an error when trying to scan. I will do my best to assist you!

 

First, I would like you to make a photocopy from the printer. If you can, then the issue resides with scanning only. If not, then there could be a hardware issue.

 

If the copy is successful, please download and run the HP Print and Scan Doctor. It is a free utility (tool) that helps to resolve generic printing and scanning issues. HP recommends that you run the tool whenever one of these issues occur. For information on how to use it and where to download it, please reference this website: Try the HP Print and Scan Doctor for Windows

 

Please try this troubleshooting and let me know the results. Thanks for choosing the HP Forums. Have a great day! :smileyhappy:

Mario


Viewing all articles
Browse latest Browse all 133818

Trending Articles