ATTN: HP Tech Supt: The error message I receive is NOT CORRECT!!! I still CANNOT find "Scanner Actions" or "Manage Scan to Computer" to enable the scan feature.
Just to be CLEAR about this I will spell it out...
I have "HP Officejet Pro 8600 Plus" with Win 7 64B and HP FULL feature software installed. When I attempt to scan from the printer, I get this error:
"No Computer Found, To scan to a computer, make sure the feature is enabled. Windows: Open HP printer software, select Scanner Actions, and then select Manage Scan to Computer".
When I go to: "Start > All Programs > HP > HP Officejet Pro 8600 > HP Scan" (& open it), I CANNOT FIND: "Scanner Actions" or "Manage Scan to Computer".
Also, When I go to: "Start > All Programs > HP > HP Officejet Pro 8600 >HP Officejet Pro 8600" (& open it), I CANNOT FIND: "Scanner Actions" or "Manage Scan to Computer".
I've also looked at every "Advanced", "Advanced Setting" tab I can find and still CANNOT FIND: "Scanner Actions" or "Manage Scan to Computer".
So, I assume I'm looking in the wrong place but it would be nice if the error message told me exactly where to look. HELP, pls!
Just to be CLEAR about this I will spell it out...
I have "HP Officejet Pro 8600 Plus" with Win 7 64B and HP FULL feature software installed. When I attempt to scan from the printer, I get this error:
"No Computer Found, To scan to a computer, make sure the feature is enabled. Windows: Open HP printer software, select Scanner Actions, and then select Manage Scan to Computer".
When I go to: "Start > All Programs > HP > HP Officejet Pro 8600 > HP Scan" (& open it), I CANNOT FIND: "Scanner Actions" or "Manage Scan to Computer".
Also, When I go to: "Start > All Programs > HP > HP Officejet Pro 8600 >HP Officejet Pro 8600" (& open it), I CANNOT FIND: "Scanner Actions" or "Manage Scan to Computer".
I've also looked at every "Advanced", "Advanced Setting" tab I can find and still CANNOT FIND: "Scanner Actions" or "Manage Scan to Computer".
So, I assume I'm looking in the wrong place but it would be nice if the error message told me exactly where to look. HELP, pls!