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HP 7780 All in One Fax Issue (on the receiving function)

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I am receiving partial faxes.   I ran all the tests and they indicate all functions working correctly on the 7780. 

The dedicated fax line is okay.  The printing, scanning of documents are working as is the sending of faxes.  

 

It appears this problem is just when I am receiving faxes.  I will get only a partial page of information. 

 

Any suggestion on what I should be looking at next.  


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