Scanner communication erro -9923 Envy 5055
My Envy 5055 is showing a communication err0r -9923 when trying to scan. I have re-installed drivers & HP SW but still does not work
View ArticleScanner Problem
Hi Guys, ive always used my HP product scanner via the USB cable for my laptop. when opening up the HP App on my desktop I am able to see all the icons (i.e HP connected, Print/Scan/Fax, Shop,...
View ArticleRe: Setting size of scan
You are welcome. Thank you for participating in the HP Community Forum.We are a world community of HP enthusiasts dedicated to supporting HP technology.Click Thumbs Up on a post to say Thank...
View Articleerror messages while faxing Error 344, 388 on HP Envy Photo 7855
Have been having problems faxing. It was intermittent; but now can't fax at all(thought it was on receiving end until I couldn't fax anyone for our business!) Getting Errors 344 & 388. I've looked...
View ArticlePrinter keeps reporting 'Scanner failure'.
HP Officejet Pro 8620Windows 10 (64 bit)Problem: "Scanner failure, Unable to scan, copy or send fax." report. I have tried the reset of printer by disconnecting power cable from printerand from power...
View ArticleRe: Scanner Problem
Hi,Thanks for using the HP Support Community.Please Uninstall and Reinstall the FULL feature software following these steps:1. Uninstall the software in your computer2. Download and save the FULL...
View ArticleHP Laserjet Pro MFP M28w - copies and scans just dark lines
I have just bought an HP Laserjet Pro M28w and set it up. The printing is fine but the copies and scans are just dark lines. I have tried uninstalling and re-installing the software, but this has not...
View ArticleRe: Envy Photo Scan failure Black pattern page
Thanks for keeping us posted Do visit our HP Support Community and drop us a message anytime you need help Thank you 😊
View ArticleTrying to scan for first time but can't find HP Assistant in order to do it....
Can't set to scan Says use HP Assistant and I can't find HP Assistant
View ArticleI have tried to cancel my contract a number of times and no one takes notice
I wish to cancel my ink supply contract
View ArticleFax from HP all-in-one device on cell phone
Isn’t it about time that HP created a communication device to link between cellphones and their all in one printers? Something like Bluetooth, so that we could fax from our all-in-one HP device over...
View ArticleRe: Printer keeps reporting 'Scanner failure'.
If you keep getting the scanner failure error after resetting then likely you have a hardware failure that requires servicing.
View ArticleRe: Fax from HP all-in-one device on cell phone
Subscribe to an internet fax service like Efax. I would rather see fax disappear altogether than chain out of date technology to newer products.
View ArticleRe: Trying to scan for first time but can't find HP Assistant in order to do...
HP scan is part of the installed Full Feature Software.HP Officejet 4630 e-All-in-One Printer series Full Feature Software and DriversTo see all the supported Operating System versions, click the...
View ArticleRe: being prompted for a password?
Welcome to the HP Community Could you please help me with the exact model name or the product number of the printer. Keep me posted. Have a great day!Cheers:)
View ArticleRe: I have tried to cancel my contract a number of times and no one takes notice
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look...
View ArticleRe: Password needed?? HP Laserjet Multifunction printer 1536dnf MFP
, Welcome to the HP Support Community! We will not be able to bypass the password however, we can restore the fax factory defaults and it will remove the password. If we restore the fax factory...
View ArticleRe: Is a separate fax line required for this device?
Hello Banhien, thank you for your response. I tried the wireless fax method that you sent, but it seems that this device cannot perform wireless faxes. It needs to have a physical line connected,...
View ArticleLaser Jet Pro Model Model 477fdw Will Not Scan to Network Folder
The Scan to Network function on my Mac mysteriously quit working. It will not connect to the Mac. I have spent more than an hour with HP Tech Support but they were unable to solve the problem. My...
View ArticleRe: error messages while faxing Error 344, 388 on HP Envy Photo 7855
Hi,Have you contacted your phone provider? Both 344 and 388 error codes occur due to poor phone line quality:https://support.hp.com/sg-en/document/buu02549 Shlomi
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