Hi folks,
I'd like to help get the printer working with the Mavericks operating system. At this point, if there is any HP software installed on the computer it should be uninstalled as there is no software available for the B110a. If you do not have any other HP printer installed on the computer please follow the steps below.
Scrub (If there is no HP folder in Applications, skip to Resetting the Printing System)
- Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
- Click continue, click on one of the printers in the list.
- Hold down Control, Option and Command
- While holding the three buttons down, Click uninstall.
Reset Printing System
- Click the Apple icon (
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), and then click System Preferences - In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens
- Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
- Click OK to confirm the reset
- Type the correct Nameand P assword
- Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions (I know many of you have done this but because we have now done a scrub it is good measure to ensure non of your permissions differ)
- On the Dock, click Applications, and then click Utilities.
- Double-click Disk Utility.
- Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
- Click the Repair Disk Permissions button at the bottom of the window.
- Once the repair is complete, restart the computer.
- Restart the computer.
Check for apple updates
- Connect the USB cable if it is not already connected
- Click on the Apple icon
- Select Software Updates.
- Restart the computer.
- Leave the printer on and unplug, reconnect after 1 minute
See next post for addition instructions ...