Re: HP Deskjet 2515
Hello Mcjunz. I understand your Deskjet 2515 is giving you an error message stating "Ink Cartridge Failure". Please follow this entire HP document on 'Ink Cartridge Failure' Displays on the Control...
View ArticleRe: Wireless Scanning using Chromebook
Thanks for the reply, but those 3 options are just "use a mac or windows machine." Is there really nothing HP can do to make its machines scan on the chromebook? It's just running Linux after all. Can...
View ArticleRe: Sending Multiple faxes!
Hello E_W_B. I understand you are experiencing fax to PC issues. To assist you, I need to know the following information: 1. The printer model number. If you require assistance locating this...
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Re: scanner problem
Hi PlainSpeak, I am not certain I understand. You said before that "HP Scan cannot be opened because of a problem", but now when you tried the information I provided you get the same message? What...
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Re: hp c5180 not scaning with Mavericks
Hi Jezzamondo, I understand that you are having an issue with scanning in Mavericks. I will try my best to help you resolve this issue. I suggest that you power cycle your network. How to power...
View ArticleRe: Scanner - alignment issue
Thanks. The printer is out of warranty so it will probably cost me more to talk with a tech than the cost of the new one. This problem may never be resolved. Thanks for all of your help, though....
View Articlehp 8600 pro fax
Have a 8600 pro. Can't seem to turn off the fax answering as could be done with the 8500. Auto answer is off, ring set to the max which is five (5). Any solution? Thanks.
View ArticleRe: HP LASERJET 500 MFP Multipage Scan
Did you ever find a solution for this? On the same model, I've got users complaining that multi page scans they do from the document feeder get scanned as individual PDF's when they are emailed from...
View ArticleHP Deskjet 3052A
I am attempting to scan and email documents to one particular address in another province. I send the message and they receive it on their computer, however, the attached scan is corrupted. They...
View ArticleRe: Scanning picture at full size
Hi Lost1, I understand you're having some issues scanning a full size digital copy of your photo. I will certainly do my best to help you with this. To help you better though, I need to ask a few...
View Articleproblems with getting to print since instslling windows 8.1
ever since installing windows 8.1, print window won't pop up. why do new downloads always seem to cause problems?
View ArticleRe: why will my printer not scan to my computer, says it not connected
Hello ohiodazzee12, I see you are having problems trying to scan to your computer, can you please let me know your current Operating system and the product number of your HP printer. I will watch...
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Re: Have HP Photosmart B110a and used with Mac with Mavericks updated.
Hi folks, I'd like to help get the printer working with the Mavericks operating system. At this point, if there is any HP software installed on the computer it should be uninstalled as there is no...
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Re: Have HP Photosmart B110a and used with Mac with Mavericks updated.
... Continued Add the printer to the System Preferences, Print and Scan Click the Apple icon > System Preferences > Print and Scan. Click the little plus symbol. Select Add other Printer or...
View ArticleRe: Officejet 8500A Plus scanner not found, printer works fine. Windows 7...
Hi bel1073, I understand that you are having a problem with the scanner not being found. Before you try to setup a Standart TCP IP port (dummy port). Could you please try the steps in this document...
View ArticleI have a 6500 all in one with scanner
I have a 6500 all in one with scanner that is printing fine wirelessly, but will not scan, gives "select computer" message, then does not see or offer computers to select. I had HP Director on my...
View ArticleRe: vertical line on printout from copier HP 6500 all in one
Success! Once I was able to open the feeder head I was then able to see the "small glass" and saw that it was dirty. Once I cleaned it thoroughly I was able to make copies with no black streak....
View Article5530 scan to MS Word
Is it possible to scan a drawing with an HP Envy 5530 and insert it into an MS Word document?GerryPS: I am virtually computer illiterate so write any answer in standard English.
View ArticleRe: officejet 6600 will not scan to computer
Hi 2-tall If you run the Print and Scan Doctor and are still getting errors then the driver isn't installed properly. Can you scan from the Print and Scan Doctor? Can you scan from the software on...
View ArticleRe: hp scan
Hi Ira,The HP Scan application is no longer available for your printer for Mavericks. Be sure to update the latest drivers by clinking the Apple icon and then Software Update, install any available...
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