I bought an HP envy 4500 today. I have installed the software several times and followed the instructions but I still cannot scan from the printer to the computer. I can scan from the computer and the computer is communicting with the printer, but I cannot start a scan from the printer.
I have a Mac 10.6 and do not have a USB cable. The wireless connection seems to be working propperly as I can print.
When I go the HP Utiliy and click on "Scan to computer" it tries for a long time and then gives me an error: "Scan to computer cannot be enabled". Below it says I either have too many computers already enabled (not my case, I don't have any) or the computer is unable to communicate with the device, but it does communicate to print.
What should I do?
Thanks