I've had my 5510 for about a year now and only recently realized that I can't seem to scan to my computer.
I'm not sure if it's because I never set it up when I initially set up the printer. When I want to scan something, I have to go into the local server for the printer. When I select "Scan to Computer" / "Webscan" I'm directed to another page and I receive this message:
"You cannot use this function because it has been disabled.
To turn on Webscan, from the Settings tab, click Security, click Administrator Settings, select Enable for Webscan, and then click Apply."
When I hit the Settings tab, I immediately get am "Authentication Required" pop up window with this message:
"The server www.hp14d8e3.local.:80 requires a username and password.
The server says: admin." Then there is a box asking for a username and password, neither of which I know.
I don't recall ever having set up an admin login or password when I installed the printer. How do I get past this so I can scan documents to my computer?
Thanks!