Ran the scan doctor. It said the full software solution for the product is not installed on this computer. It said to click on "get installer" button. Clicked on it. Opened another window asking for my printer model. Filled in that info and clicked search. Another window opened asking for operating system. Filled in that info and clicked next. Another window opened with 5 different downloads to choose from (driver - product installation, other physical media, software e-print, update (2), and utility - diagnostic tools(2). I choose the HP printer install wizard for windows. Nothing happened.
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