Re: Active scan on PC
Hi,Open the Estimated Ink Levels from the software and go to the Device Information tab.What is the listed software version? If the software version is lower than 28, close the software and uninstall...
View ArticleRe: HP 6500 Wireless does not scan
it takes 332mb to use the stupid download that does not work
View ArticleRe: cm1415 always "cleaning" after 2-3 copies
The error occurs when trying to make copies in black and white. Every two printed pages, a clean start.Colored copies this does not occur.When you get home I will do what you stated here and post...
View ArticleRe: Officejet Pro 8600 - ADF Problems - getting vertical lines down all pages
Thanks. We already cleaned the ADF and it works. (Hopefully, it will continue to work when we need it not only this first time when we were testing it.)
View ArticleRe: cm1415 always "cleaning" after 2-3 copies
That is okay. I understand you very well. Thank you for providing information about the difference. I cannot promise I can fix this but I can promise I will give this my best try. Let me know if...
View ArticleC6180 All-in-One Printer - Can't save scan
The HP Solution Center does not allow me to type in the correct location in my computer to save scans. I go to "Scan" settings, and the "Scan to" box is empty but won't allow me to type anything in it...
View ArticleRe: dirt on glass
Is it scanning a book, or something think? If the cover/doc to be scanned is not all the way down on the glass, there will be shadows due to scanners has very little depth of view.
View ArticleRe: black lines
Thick and thin lines, no image only when I try to make a copy. If I print from my laptop or ipad it works just fine.
View ArticleHP photosmart 2610v printer
Worked fine until yesterday when I started receiving the error message "CAFRTRIDGE JAM" etc I followed all of the HP suggested fixes. but it would not correct. I have fought this all day with no...
View ArticleRe: setting default document scan size
Greetings, I understand. I just want to point out that installing the printer on a Windows 7 OS and it working only proves that the physical printer/scanner/fax machine is not broken. The issue may be...
View ArticleRe: Scanned image distortion
300 DPI is my normal scanning resolution. Don't know the path to find bits. Properties of HP scanner states 2400 X 2400 DPI Thanks for trying to help. Removal of HP printer software, disconnect of...
View ArticleRe: scan problem
Ran the scan doctor. It said the full software solution for the product is not installed on this computer. It said to click on "get installer" button. Clicked on it. Opened another window asking for my...
View ArticleRe: scan problem
Don't want to sound computer stupid, but I don't know how to scan from the PC. How do I open solution center to see the message??
View ArticleRe: HP Photosmart C7280 All-in-One Printer
This is the same problem many, many users have reported. I blame a software update earlier this year. HP has NEVER adequately responded or solved this problem. When I called technical support they...
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