Photosmart 5520 Scans are black
I have successfully scanned several documents and all of a sudden all scans are completely black, both in the preview and the scan. I have initiated the scans via different methods and they are all...
View ArticleRe: I am trying to scan a document with my officejet 4500?
Can someone assist me with setting up scan feature and wireless connection on my printer?
View ArticleRe: I am trying to scan a document with my officejet 4500?
Is this an instant message feature? If so, can someone assist me in setting up the scan feature and wireless connection on my printer?
View Article7520 fax problems
We have a photosmart 7520 that we are having trouble with faxes. The printer is on a dedicated fax line using the cord supplied. When the unit goes into sleep mode we lose all capability to fax or...
View ArticleRe: HP Officejet 4500 error message scanner failure.
The scanner bar light comes on shortly and turns off, then the scanner bar moves a few inches to the left and then back to the right, the light then flashes a few times then stays on while the warm up...
View ArticleRe: After Firmware Upgrade to CLP1CN1304AR, 8600 Premium won't duplex scan...
I did get feedback, and apparently these changes were done for valid reasons. To summarize, if the duplex pages are longer than A4, or shorter than 10.5 inches, the mechanical rollers for the paper...
View ArticleRe: mulipage faxing
Jason,Saw the recent post on multipage faxing with Officejet 4620. But this doesn't give me enough info. When faxing using the glass, I know I must put each page down separately, but the machine does...
View ArticleRe: 7520 fax problems
Please try following steps to disable sleep mode (this is captured from another post in the support forums): On the left and right side of the display are a home (top left) and return (bottom left),...
View ArticleRe: I am trying to scan a document with my officejet 4500?
Hello 1tlcjqp, Thank you for visiting the HP Support Forums. I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are...
View ArticleRe: 7520 fax problems
This solved the problem. Thank you!How do I mark the post solved?Rick
View ArticleRe: Remove Dust Under Glass of Photosmart C6180
Hello Rick6T- There is really no easy way to do this. I have taken a similar printer apart and there are a lot of parts. If you attempt, take before pics and keep all screws sorted out.
View ArticleRe: HP Photosmart 5510. Printing problems!
i cannot get the black ink to print, the colours are fine
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Re: Yellow scans as PINK! HP Photosmart 5520
Hello- I have installed a similar printer (Photosmart 5510) . When you have the scan dialogue box open, try to increase the contrast.
View ArticleRe: scan to settings on front panel c7280
Yep tried the hard reset when this issue first started. I run XP 5.1 Svc Pack 3 but thanks for that hint.
View Articleunknown device
Need to scan from HP photosmart c6180 to an external hard drive. When I plugged in the external hard drive into the USB slot, it came back with "unknown device". Why? What can i do about it. Where...
View ArticleRe: OCR for AIO 4500 series printers running under Windows 8
Hello- Yes, click on Custom and see what is offered.
View ArticleRe: OCR for AIO 4500 series printers running under Windows 8
If you meant Solution Centre, the options are Home, Help, Shopping, Settings and Status - not sure which option we need. If you're referring to the downmload then please read that last sentence again:...
View ArticleRe: Scanning problems
Hi Guys, I see that you're having problems with your scanner. I would take a look at the document below. Scan Quality Let me know how it goes.
View ArticleRe: OCR for AIO 4500 series printers running under Windows 8
Hello- Go to your control panel and select "Programs and Features". When the list populates , look for I.R.I.S OCR. Let me know if it is installed.
View ArticleRe: OCR for AIO 4500 series printers running under Windows 8
Items in Programs and Features added / updated by yesterday's download:Photosmart C4500 Series Driver 14.0 Rel 6Shop for HP SuppliesHP Customer Participation Program 14.0HP Solution Center 14.0HP...
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