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Re: How come I always have to go back to result to scan a new document when I'm done saving the l...

July 5, 2017, 8:13 am
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Hello, – Hope you are well Smiley Happy

 

Thanks for reaching out. This is a wonderful location to converse with the community, get assistance and find tips.

 

I see that you are having issues while scanning multiple pages using your Officejet 3535 printer. Did you try using the HP Scan software from the computer?


Try the steps below:

  • Place the pages face down on the printer scanner bed.
  • Now open the “HP Scan” on your computer. You can double-click on the printer icon on your desktop to get the HP Scan if it’s not a shortcut on your desktop.
  • If you scanned from the scanner glass, load the next page or photo on the glass, then click the plus button  or  in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, then click Save.
  • You can check this video for instructions: http://bcove.me/p1clcd0f


Alternatively, please check http://hp.care/2f9JtJe for detailed steps on HP scan.
 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers Smiley Happy


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

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Re: HP Photosmart D110 makes a loud clicking noise when I start it up or just before I print

July 5, 2017, 8:52 am
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  • Does the printer print and copy fine otherwise?
  • Did any hardware changes take place on the printer (like cartridge replacement, paper jam, etc.)?
  • What operating system are you using and what is the version of the operating system?

Thank you for your response. Here are the answers to your questions.

 

The printer prints fine and makes copies.

 

I replaced the ink cartridge about a month ago and cleared a paper jam. After I made these changes, I did not have the clicking noise. The clicking noise started a little less than a week ago.

 

I am using Windows Pro 10.

 

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Setting up a 2014 printer for faxing.

July 5, 2017, 8:56 am
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Using  the fax wizard I have set-up a 2014 printer.  I have distinctive ring.  I can send faxes and recieve them, but I can only receive them if I am standing in front of the printer and hit "accept."  The distinctive ring is not engaging the printer to receive faxes if I am not present.

 

Any suugestions?

 

Thanks,

 

Dave

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Re: Scanning creates ugly borders around my 8.5x11 images.

July 5, 2017, 8:59 am
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Now I see that the HP Solutions Center has a cropping tool that can be used manually on each scan. But since I'd crop each page separately, there's still room for error. Does anyone know software that can crop the images automatically and consistently?  Thanks

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Re: HP Photosmart D110 makes a loud clicking noise when I start it up or just before I print

July 5, 2017, 9:19 am
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My printer was not listed for the firmware update on the HP website you gave me. I have my printer connected to the wall and I have tried all the steps suggested and I am still hearing the loud clicking noise prior to printing.

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HP OfficeJet Pro 6970 All-in-One Printer Front USB Port

July 5, 2017, 10:15 am
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I just purchased this printer and am trying to understand what the front usb port is used for.  I am hoping that it can be used to store scans, but when I plug in a usb drive, it says that it isn't supported.  Is it not used that way, or do I need to purchase a certain one?

 

Any help is greatly appreciated.

 

Phil

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Re: On hp7520 I get Original Misfeed message even when no paper in ADF

July 5, 2017, 10:41 am
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Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP Photosmart 7520 e-All-in-One Printer. I read that when you try to make a copy or scan a document, an error appears saying  "Original Misfeed  --- Make sure your document is placed all the way into the automatic document feeder, then restart the copy job."  I read that this error appears while using the document feeder and also while using the scanner glass bed. Not worry, I'll do my best to help you. 

 

I would like to know the following information to assist you better:

  • Did any hardware changes take place on the printer recently (like a carriage jam, was the printer moved, etc.)?

Meanwhile, I did some research and suggest you to perform the following steps to fix the issue:

  • Disconnect the power cable from the printer while the printer is still ON.
  • Disconnect any other cables if connected the printer.
  • Press and hold the printer’s power button for 15 seconds.
  • The printer should be directly connected to the wall outlet and not to a surge protector.
  • Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

Please try to make a copy using the document feeder or the glass bed and check the results. If the printer continues to display the error then I suggest you to reset the printer. 

NOTE: Resetting the printer will take the printer to its original factory condition. If the printer is connected to the network then it will get disconnected and you will need to reconfigure it again.

 

I have sent you a private message with the steps to reset the printer. 

 

I sincerely hope this fixes the issue. Let me know what happens. Good luck! Smiley Happy

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Cannot save scanned images

July 5, 2017, 11:17 am
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I have no trouble scanning pictures into my computer, but once there I cannot save them. I get an error message that instructs me to check the properties of the file to make sure it's not read-only. I don't know how to to this despite lots of tinkering. HP troubleshooting has been useless and Apple support was unable to help me since it's an HP product. I cannot get anyone from HP on the phone to help me. This is my last resort. The device is not that old, I shouldn't be having problems with it, and if I do, you'd think I'd be able to get help with it!!! Can anyone help me?
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Re: Cannot scan to computer

July 5, 2017, 11:38 am
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Hi! , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

 

I understand you have issues scan to computer from your PC.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

If your printer is connected to a network and you are scanning to a Windows computer, before you can scan from the control panel, you need to enable scanning from the software. From the computer desktop, click Start, select Programs or All Programs, select the folder for your HP printer, and then select the option for your HP printer. Double-click Scanner Actions, double-click Manage Scan to Computer and then click Enable.

 

 

Refer the printer user guide to know more information about the scan to computer.

 

Note: Refer page 36 for more information.

 

Hope to hear from your soon!

Have a great day! :-)

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

 

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Re: HP OfficeJet Pro 6970 All-in-One Printer Front USB Port

July 5, 2017, 11:45 am
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According to this spec: https://support.hp.com/us-en/document/c05061732

The product can only read memory devices that have been formatted using the FAT, FAT32, or EX-FAT file system. 

HP has fully tested the following USB flash drives with the printer:
  1. SanDisk Cruzer Contour 16 GB
  2. Transcend 8 GB USB 3.0 SUPER SPEED
  3. Kingston DataTraveler II USB 3.0 32 GB
  4. Lexar JumpDrive 2.0 Pro (2 GB)
  5. Sony Micro Vault USM128EL 128 MB

   NOTE:

You might be able to use other USB flash drives with the printer. However, HP cannot guarantee that they work correctly with the printer because they have not been fully tested.
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Re: The number of calls before the end of the outgoing call

July 5, 2017, 12:01 pm
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Perhaps there is inaccurate translation

 

"This occurs after the end of the call, and repeat dial."

 

correction text

 

 

After 10 calls will be completed is the end of the call, and repeated dial-up, some time later.

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Re: hp 3632 does not scan is really noisy ,communication error, shows E5 error

July 5, 2017, 12:03 pm
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@juke55

 

Welcome to the HP Forums. I would be happy to help you with your HP DeskJet 3632 Printer. I understand that you are getting E5 error and you have already done some preliminary troubleshooting.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

 

Perform a hard reset on the Printer.

  • Remove the power cable from the printer when it is turned on.
  • Press and hold the power button for more than 60secs.
  • Connect the printer directly to the wall outlet and the printer.
  • Turn on the printer.

If the issue persists, follow the below steps to fix the issue.

  • First, unplug the USB cable from the printer if present.
  • Go to Control panel – Programs and feature – Select all the HP Officejet & the Deskjet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
  • Restart your computer.
  • Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
  • Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.
  • Now restart your computer again.
  • Click on http://hp.care/2bNj6W7 to download and install the software.
  • In the connection type window, select wireless and follow the on-screen instruction to complete the installation.

These steps should fix both the issues.

 

Let me know if that works.

Cheers.

 

 

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Scanning

July 5, 2017, 12:08 pm
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I can not get my Mac to recognize the scanner function on my printer.

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Scanning a document

July 5, 2017, 12:08 pm
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I cant get my printer to scan. Printer keeps saying make sure computer software is connected  but it prints. sometimes.  I am using a wireless connection.  I dont know what else to do, Ive unpugged it and restarted it.

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HP OfficeJet Pro 6830 copy issues

July 5, 2017, 12:14 pm
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When I attempt to copy a document, I press color or black....there is a beep but no copies.  I just reinstalled the driver as well. 

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HP OfficeJet Pro 6830 copy issues

July 5, 2017, 12:15 pm
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When I attempt to copy a document, I  follow the steps by pressing color or black....however here is only a beep but no copies.  I just reinstalled the driver as well. 

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Sobre o scaner

July 5, 2017, 12:15 pm
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Queria saber como faço para digitalizar dupla face na HP LaserJet 200 color MFP M276 PCL 6 pois ela não tem essa opção no software hp scaner, e como posso fazer isso? se é na configuração ou o que é?

 

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Re: Sobre o scaner

July 5, 2017, 12:20 pm
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Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

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Re: Scanning a document

July 5, 2017, 12:27 pm
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Re: Sobre o scaner

July 5, 2017, 12:28 pm
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Product Name: HP LaserJet 200 color MFP M276 Operating system: Microsoft Windows 7 (64-bit) I wanted to know how do I scan double sided on the HP LaserJet 200 color MFP M276 PCL 6 because it does not have that option without hp scaner software, and how can I do that? Is it in the configuration or what is it?
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