Hello E_W_B. I understand you are experiencing fax to PC issues. To assist you, I need to know the following information:
1. The printer model number. If you require assistance locating this information, you can reference this document: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bpy21016
2. Your operating system. If you require assistance locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system
Please respond as soon as possible so I can assist you. I'm only here to help!
Mario