Re: How do I set up my printer without the set up ink?
You will need to contact technical support directly as they have methods to make this work but due to the NDA (non-disclosure agreement) that I have with HP I cannot sharethose steps.
View ArticleRe: HP ScanJet Pro 4500 fn1 config
Perform a factory reset and update firmware, sounds like corruption. It happens sometimes.
View ArticleRe: Officejet 3830: Why do I have to hit ACCEPT in order to receive a fax,it...
Try a different phone line, damaged ones can cause errors. Also try setting the unit to manual, restarting and then switching back to automatic. In some cases, a reset to factory settings is required...
View ArticleRe: HP officejet 6970
Specs state maximum size 8.5x14 so yes it will handle legal. Keep in mind that if you are copying legal documents they will in most cases have to be fed through the ADF as the flat glass usually only...
View ArticleRe: HP scanJet 5590 error 23
hello,Thanks for your comments. I have tried all of this methods. No one result.
View ArticleMy HP4650 printer / scanner is not recognized when i try to scan a document.
I have just started to reuse this printer / scanner after several months and have it set as the default printer. The print function works but the printer is not recognized when i try to do a scan. I...
View ArticleRe: Officejet 3830: Why do I have to hit ACCEPT in order to receive a fax,it...
Thank you so much. I hit RESTORE SETTINGS, I unplugged and plugged back in. Had someone send me a fax, the ACCEPT button came up again but I didn't hit it and eventually it received the fax, whereas...
View ArticleClik here to view.
Re: After the update to macOS 10.14 Mojave the app HP Scan for mac is not...
You are welcome! It's possible that it's an issue with the print and scan driver installed on your Mac. Removing the existing print and scan driver and then adding a compatible driver may resolve the...
View ArticleHP 7855 won't scan a legal size document to my MAC.
My previous 7850 automatically scanned letter or legal docs to my MAC using the doc feeder. However, the 7855 is treating legal like letter size, cutting off the bottom. I have looked for posted...
View ArticleDocument Feeder Issue Error- Office Jet 3830
I am using HP Smart to scan documents. I have successfully scanned in the past, but suddently my scanner is giving me the error message of "Document Feeder Issue" when I try to scan. I am able to...
View ArticleScan preview size
When scanning on my HP Officejet 8620, I was able to see a larger version of the scan to confirm the integrity of the scan. On the HP 9025, the preview is only thumbnail size and I can't see what it...
View ArticleClik here to view.
HP photosmart printer/scanner not being able to scan on Imac and added to...
Heres an update to previous problem unable to scan as printer/scanner was not able to be loaded as Bonjour type to be able to print and scan on an Imac. Need to disconnect McAfee firewall and clear...
View ArticleClik here to view.
Re: Cannot scan to Mac on OfficeJet 3831 - printing works
, Removing and re-adding the printer driver should have worked. But it did not.But Great to hear that you can now scan using USB. You can try resetting the printing system, this might work with the...
View ArticleRe: can't print or copy or print from scanner
Although your solution is acceptable it does not solve my problem of getting the scanner to work. The nearest Service Center is about 150 miles away. I prefer to fix it myself and order any parts...
View ArticleClik here to view.
Re: Built in coverpage in send fax software for HP Officejet Pro 8600 wan't...
Thank you for posting on the HP Support Community.What apps are used to create a cover page?How you're sending the fax? is it from file fax settings?While you respond to that, let's try this...
View ArticleRe: HP Officejet Pro 6830 Can't copy, fax or scan
Without loading the ADF, when you touch the scan or copy button/icon, does the device respond? Or do you see any error message displayed?
View ArticleRe: Scan preview size
Hi,What application are you scanning from? is it HP Smart or HP Scan?
View ArticleRe: conversion to AOL Gold scanning problem
I have followed the steps in the post but still not scan on AOL iMy HP8600 sasys it is error to send email to aol but I can send and received email normallly in aol
View ArticleRe: Envy 5030 will not scan
Hi,Thanks for using the HP Support Community.Can you download and install the FULL featured printer software from HP for your operating system: The following resource will help you...
View Article