Hi,
What is your E710x ? Please try: download the following file and install to your computer first. You may have to post back the right x of your printer:
http://ftp.hp.com/pub/softlib/software12/COL34830/mp-109384-3/OJ6500_E710n-z_1315-1.exe
Regards.
Hey
Welcome to the HP Support Forum. I hope you enjoy your experience here. 
I understand you're unable to scan to Chromebook using your HP ENVY 4500 e-All-in-One Printer. I would like to assist you with this and have some suggestions that might help.
Just for your reference, the following steps show exactly how you use this scanning feature and set it up. Note the security certificate error workaround that's presented below:
Scan from the Embedded Web Server (Network only)
NOTE:Make sure that pop-up windows are not blocked in the browser. If pop-up windows are blocked, a message under the address line explains how to allow pop-up windows. If you try to scan with pop-up windows blocked, the scan fails.
NOTE:Choosing 'Continue to this website (not recommended)' will not harm your computer while you navigate within the printer's EWS. If you encounter this error outside of your HP printer's EWS, your computer could be at risk.
NOTE:Webscan might need to be enabled before you try to scan. Click the Settings tab, and then locate Webscan under administrative tools to enable the function.
Has your printer's IP address changed since you've lost the ability to open your printer's Embedded Web Server in Chrome? Touch your printer's wireless icon and verify whether your printer is still connected to your network and make a note of its IP address. Naturally, if you've lost connection you'll need to run the printer's Wireless Setup Wizard to reconnect to your network. Additionally, if the IP address has changed, you can start using that instead to access the Webscan feature that you were enjoying previously.
I'm not certain the Google error you're reporting would be a factor, but please respond to this post with your troubleshooting results and let me know whether or not my suggestions helped. If these basic steps don't work I'll be happy to provide more in-depth troubleshooting tips. If I have helped you resolve the issue, feel free to say "You rock!" by clicking the 'Thumbs Up' icon below and clicking to accept this solution.
Thank you for posting in the HP Support Forum. Have a great day! 
When I switch on the scanjet, it start alright, but will not scan. Eventually, it begins to blink the green light and flash number 23 in the LCD.
finally I can this screen message:
4, [(2,2,8004000b),(2,5,8004000b),(3,5,0)]
above is the error I keep getting. can anyone help. the error code is 4,[(2,2,8004000b), (2,5,8004000b), (3,5,0)]
please help.
Godfrey
You rock!
Hi @blazerteal,
I have 2 part answer for your concern w.r.t. faxing.
Fax line Condition Test :
If it still fails, please follow the last step (Fax line condition) mentioned in this document
Voicemail:
As you have indicated that you have voicemail, it could be 2 scenario's which is either voicemail provided by the telephone service provider or if you have a physical answering machine.
If the voicemai is provided by the telephone service provider then the printer will not recieve any fax's. Reason being the incoming fax message is stored by the voicemail & the printer never gets the message. if this is the scenario, you need to acticvate distictive ring pattern (DRP).
Distinctive ring service through your telephone company, which allows you to have two phone numbers on one phone line. Each number has a different ring pattern. When the fax printer detects a specified ring pattern assigned to it, it answers the call and receives the fax.
Note: DRP will not change your existing telephone number,instead provide an additional dedicated number for fax with the same telephone line. Contact your telephone service provider for futher details.
If you have a physical answering machine, please connect downstream as shown below
Do check the above scenario's as to which one matches your settings. All the best!
Hello, I am having the same problem. I can print but the HP solution center is missing so cant scan to PDF just jpeg and tiff. There seems to be lots of posts about the soluction center. Where has it gone?
Cheers
Tom
Hi,
We have printer HP M1536dnf. Can I use its fax as e.mail to my PC
Hi,
Its fax fearures:
Auto Fax Reduction Supported: Yes;
Auto Redial: Yes
Fax Delayed Sending: Yes;
Distinctive Ring Detection Supported: Yes;
Broadcast Locations: 119 Locations
Fax Forwarding: Yes;
Fax Phone Tam Interface Supported: Yes;
Polling: Yes (Poll To Receive Only);
Fax Telephone Mode Supported: Yes;
Junk Fax Barrier: Yes
Speed Dials, Maximum Number: Up To 120 Numbers (119 Group Dials)
PC Interface Supported: Yes;
Remote Retrieval: No
Telephone Handset Supported: No
Source: http://www.hp.com/hpinfo/newsroom/press_kits/2010/InnovationSummit/Pro_M1536dnf_Datasheet.pdf
The answer is no. You don't need to fax, you can scan to your computer.
Regards.
When I save an OCR file, sometimes it is editable and sometimes it is not. Those that cannot be edited come out with misspellings, changed margins, and irregular spacing. Any suggestions? Thank you, Gail
The problem seems to be linked to the IP address used for the scanner/printer. My printers IP address had changed but it was not updated in Windows. I could ping the printer but could not print t or scan from the printer.
The following fix worked for me;
1. Goto Devices & Printers in the Control Panel
2. Right click "HP LaserJet Professional M1217nfw MFP"
3. Select "Printer Properties" NOT "Properties"
4. Click on Ports
5. Add port
6. Select "Standard TCP/IP Port"
7. Obtain the IP Address of your printer from the LCD display, it displays it periodically
7. Use the IP Address of your printer as the Printer Name and the Port Name
8. Select this port for your printer
9. Save and test
yeahhh,
there is a manual duplex function. i bought the printer and now im very happy with it (so far).
while fixing a connection problem, caused by avira´s safeguard, i tried so scan 3 sheets of paper, doublesided, the program did the sorting.
so, it is possible to scan duplex, just turn around all pages at once, when it is finished.
cheers
Hi
I see you are having troubles with your Officejet 6700, I would be happy to help you work towards a solution. Based on your description, it sounds like you are experiencing a quality issue. Does this issue present itself when you copy something from the printer, or when you scan something from the printer to the computer?
If you are experiencing an issue with scanning to the computer, are you initiating the scan from the front panel of the printer, or from the software on the computer? Also, what scan software are you using to scan from?
If you are copying something directly from the printer, please perform a self test page from the printer, then copy it to compare the quality. You can use the following steps to print a Quality Diagnostic page:
- Source
Also, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
I look forward to hearing back from you!
Hi
I see that you are having issues with Scanning to a Network folder. I would like to help you.
It may have something to do with the Admin Rights or something blocking it. I would suggest to turn off any Antivirus Software to test the scanning.
If the issue persists, try to Unlock Hidden Administrator Account and test the scanning again.
Download and run the Print and Scan Doctor, it will diagnose the issue and might automatically resolve it.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you appreciate my efforts, please click the 'Thumbs up' button below.
If there is anything else I can help you with, just let me know. Thank You.
I am having the same problem with the HP Envy 4500 on Windows 7. I've updated drivers, gone through troubleshooting info, and nothing has helped.
Hey
Welcome to the HP Support Forums!
I would like to assist you today with resolving the Auto-Crop issue that you're experiencing when scanning from the front panel of your HP ENVY 5530 e-All-in-One Printer to your Windows Vista computer. Thank you for including the document with the steps that you had previously completed in your effort to resolve this issue. Those are most certainly the correct steps to follow. The front panel Scan feature on your HP Envy is designed to mimic the scan settings configured under the Printer Assistant HP Scan software on your computer. Because this is not happening, I am going to have you check the HP Scan software on your computer to confirm if the Auto-Crop feature is still disabled.
1. On the desktop of your computer please click on the HP Envy Printer Assistant
2. When the HP Printer Assistant opens click on Scan a Document or Photo
3. Under HP Scan choose the appropriate Scan method on the left (Photo to File). Click the Advanced option on the bottom right. Does Auto Crop show as enabled or disabled?
If you have configured the Auto-Crop feature for photos, and you scan a PDF that crops, you may need to check the Advanced settings for Document to File to verify if PDFs are configured for Auto-Cropping.
Please let me know if the Auto-Crop feature under the HP Scan software still shows as configured properly. I look forward to hearing from you! 
I can not receive automatic faxes, I have to be here and do it manually. When I am here and press the manual button it works fine. To answer your questions
6 rings
double ring for distintvie ring
i shut off error correction mode as you recommended
) to display more options.
). The 
), and then touch 
